Explore our FAQ section below to learn more about how Featherlite operates
No we don't, Featherlite only gathers usage data at a metric level to improve the systems and to ensure the systems are always on.
No, Featherlite doesn't use any of client data to train. Hexon doesn't transfer any conversational or text data from client deployments to their server.
No, Data of customer is not shared with any third parties
Yes, we support all private managed clouds and public clouds like AWS, GCP and Azure
Yes, we support deploying the models On Prem in your own data center.
No, Featherlite strictly collects only aggregate usage metrics to refine system performance and ensure reliability. Personal or operational data is never stored or analyzed.
Absolutely not. Featherlite prioritizes client privacy and data integrity above all. No data from client interactions is used for the purpose of training Featherlite's models.
We guarantee that no client data is shared with third parties. Featherlite is committed to maintaining the confidentiality and security of all data entrusted to us by our clients.
Indeed, Featherlite is designed for versatility, offering full support for both private managed clouds and major public cloud platforms, including AWS, GCP, and Azure, facilitating seamless integration with your existing infrastructure.
Yes, Featherlite offers comprehensive support for on-premises deployment, allowing clients to host our AI LLM models within their own data centers for enhanced control and security.
Featherlite employs state-of-the-art encryption and security protocols to protect all data during transit and at rest. We adhere to stringent data protection standards to ensure that your information remains secure and private.
For environments with strict security requirements, Featherlite's models can be configured to operate in a completely offline mode, ensuring that sensitive data does not leave the on-premises or private cloud environment.
By leveraging advanced instance management techniques and optimizing for cost-effective cloud services like AWS spot instances, Featherlite significantly reduces the operational costs of AI deployments, passing these savings onto our clients.
Featherlite provides a range of support options, including dedicated technical support teams, comprehensive documentation, and a client portal for tracking support tickets, ensuring that help is always at hand when you need it.